Terms of Service

Last updated: June 2026

Overview

This website is operated by The Pause SPA. Throughout the site, the terms "we", "us" and "our" refer to The Pause SPA.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code through our website.

Products and Services

We make every effort to display our products accurately. However, product images, packaging, colors, and descriptions may vary slightly from the actual product received.

We reserve the right to modify, discontinue, or limit the availability of products at any time without notice.

Pricing and Payments

All prices displayed on our website are listed in Euros (€) and include applicable VAT where required by law.

We reserve the right to change product prices at any time without prior notice.

Payments are securely processed through approved payment providers.

Order Acceptance

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse, cancel, or limit any order if fraud, unauthorized activity, pricing errors, or product availability issues are suspected.

If an order is canceled after payment has been processed, a full refund will be issued.

Shipping

Orders are processed and fulfilled through our fulfillment partners.

Delivery times are estimates only and may vary depending on destination, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

The Pause SPA is not responsible for delays caused by shipping carriers.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

Intellectual Property

All content on this website, including text, images, branding, logos, graphics, product descriptions, and designs, is the property of The Pause SPA and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, The Pause SPA shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the product purchased.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of the Netherlands.

Contact Information

The Pause SPA

Warmoesstraat 155
1012 JC Amsterdam
Netherlands

Email: thepausenl@gmail.com

Phone: +31 6 87444632

VAT Number: NL869537374B01

KVK Number: 42062939